FAQ’s

FAQ

Frequently Asked Questions

Are these tickets valid for actual events?

No! Our ticket designs are solely designed to enhance the gift-giving experience and offer a decorative, memorable keepsake. For official event tickets, please inquire with the respective event organiser.

Can I personalise my ticket?

Yes! You can include custom details during the order process Make sure to double-check the spelling before placing your order.

What paper/card is used?

All designs are professionally printed on 260 GSM premium gloss photo card, delivering an authentic ticket look and feel.

Will my ticket come with a gift envelope?

Yes, every order includes a plain white gift envelope measuring 22 x 11 cm.

There's a mistake on my order, can you fix it?

Yes, if there’s a typo or incorrect detail that doesn’t match the information you provided in your order notes, just send us a message — we’ll make it right as soon as possible.

Do you ship internationally?

No, currently we can only ship within the UK.