Shipping / Delivery

Shipping & Processing Time

We aim to dispatch all orders within 1–2 business days.

Shipping services available:

• Royal Mail 2nd Class (2–3 business days)
• Royal Mail 1st Class (1–2 business days)
• Royal Mail 2nd Class Tracked
• Royal Mail 1st Class Tracked
• Royal Mail Special Delivery (guaranteed next business day by 1pm)

Packaging

Your ticket will be securely packaged in a durable C5 board-backed envelope. Each ticket is also placed in a protective sleeve to prevent damage during transit.

Tracking

If your chosen shipping method includes tracking, you’ll receive tracking information in your dispatch confirmation email.

Delays

While we always aim for timely delivery, occasional postal delays can occur, especially during peak periods. If your order hasn’t arrived within the expected timeframe, please don’t hesitate to contact us — we’re here to help.