Terms of service

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Terms of Service

Overview

By placing an order with us, you agree to be bound by the following terms and conditions. These terms apply to all users of the site including browsers, vendors, and customers.

Products & Services

All products listed are made to order and many are personalised. It is the customer’s responsibility to provide accurate information when submitting personalisation details. We are not liable for errors that result from incorrect details provided by the customer.

Order Processing

We aim to process all orders within 1–2 business days. You will receive confirmation once your order has been dispatched. Delivery times vary depending on the shipping method selected at checkout.

Intellectual Property

All designs, text, graphics, and photos on this site are the intellectual property of our business and may not be reproduced or used without permission.

Changes to Terms

We reserve the right to update or change these terms at any time. Changes will be posted on this page and are effective immediately upon publication.

Contact

If you have any questions about our terms, please contact us at ticketskeepsake@gmail.com.